Commonly Asked Questions

What is your return policy?

If you aren't satisfied with your product then please email so we can help!

Do you offer gift cards?

At the moment Trees and Lights do not sell gift cards.

What are the payment options?

We accept all major credit and debit cards.

What is your delivery policy?

We dispatch orders within the UK Monday-Friday excluding bank holidays.  Shipping costs will be updated soon.

If you are ordering a pre-order item (there will be a note on the product description) then we will only dispatch the entire order when all items are in stock.  If you want your in stock items straight away then place two separate orders.

We do not ship internationally.